It was my 2nd shift at the lovely "Links of London" store in Cardiff this evening, and what an enjoyable one it was.... this will come across a tad boring for anyone who is reading this, but thought I'd share!
Assistant manager Becky and I were having a wonderful conversation about how her and her partner met 7 years ago, when a lady came into the shop complaining about a bracelet she had bought a few weeks back. We kindly explained to her that the Links Sweetie was not designed to sit perfectly on ones wrist. Whilst another couple enter the store, I carried on the sale asking why she had purchase the bracelet in the first place. Answering, "mainly to collect charms", I then said perhaps this is the reason why it doesn't feel right. At this time there were no charms on it!
After taking her over to where the charms were being displayed, we discussed for 10minutes about which ones she liked. She then left shop but after purchasing two of the most expensive silver charms we stock!
I'd like to say this was down to my selling abilities, however some women just need an excuse. We have a saying in retail, women enjoy being reassured that it is okay to buy something for themselves once in a while and this was a prime example.....whoever she was, I hope she enjoys the bracelet more now there are a few diamonds in it, after all..... what's the saying lovely's...... "Diamonds are a girls best friend"
No comments:
Post a Comment